Contact LAVENZORA

We're here to help with product questions, orders, delivery, order issues, refunds, and payments.

Customer Support

Email: support@lavenzora.com
Contact form: https://lavenzora.com/pages/contact
Support schedule: Messages are monitored on business days (UTC+3).
Expected response time: Within 2 business days.

For order questions, include your order number and the email address used at checkout. Please do not send complete card numbers, passwords, or government identification by email or through the contact form.

Business Information

Brand: LAVENZORA
Legal operator: AVRYNEL LLC
Business mailing address: 1209 Mountain Road PL NE, #12344, Albuquerque, New Mexico 87110, United States

The address above is the business mailing address of AVRYNEL LLC. It is not a retail store, warehouse, or general return address.

Order Issues and Refund Claims

If an order is damaged, incorrect, incomplete, materially different from its description, or not delivered, review our Refund, Replacement & Order Resolution Policy and contact us with your order number and supporting evidence. Do not send a product back without written return authorization. If we approve a physical return as part of the resolution, we will provide the correct address and case-specific instructions.

Payment Questions

The intended card-statement descriptor is LAVENZORA. If you do not recognize a charge, contact us promptly with the date and amount so we can review it with you.

Privacy Requests

For access, correction, deletion, or other privacy requests, email support@lavenzora.com or use our Contact page and select or state that your message is a privacy request.